13 troubleshooting, English – Atlantis Land A01-IU1 Manuale d'uso

Pagina 46

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ENGLISH

46

1.13 Troubleshooting

If your MISTRAL USB does not work
properly, run the Diagnostic Program to help
you identify the problem.

Error

Indication

Possible

Cause

Remedy

1. The
MISTRAL
USB is not
ready.

1. Make sure the USB
cable is securely
connected to PC or self-
powered USB hub device,
and the optional switch on
the back of the TA has
been turned on.

“USB” LED is
not lit or
“Fail” on USB
interface panel
or the
CAPI2032.DLL
file cannot
start.

2. The PC is
not USB-
ready.

2. Examine your PC's
hardware and software for
USB capability.

The B1 LED is
lit upon start-
up.

The RAM is
out of order

Consult your dealer.

The B2 LED is
lit upon start-
up.

The ISDN chip
is out of order

Consult your dealer.

You are not
allowed to run
this program.

The
CAPI2032.DL
L is not from
the ISDN
package.

Uninstall and then reinstall
the ISDN device.

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