Troubleshooting, 63 troubleshooting, General – Yamaha DSP-AX2 EN User Manual

Page 65

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English

63

Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the
instruction below does not help, turn the power off, disconnect the power cord, and contact your dealer or the nearest Yamaha Audio
Products Service Department.
After this unit is exposed to strong external electric shock (such as lightning and large static electricity) or you mishandle the operation of
this unit, it may not function properly. In these cases, turn the power off, unplug the power cord, plug it back in after 30 seconds, and start
operating.

General

Problem

The unit fails to turn on when

STANDBY/ON

is pressed, or

returns to standby mode
suddenly soon after the power is
turned on.

Hum

No sound or no picture

No picture

No sound is coming from one
side.

The volume level cannot be
increased very much when
adjusting

VOLUME

.

The sound suddenly goes off.

No sound is coming from the
Effect speakers.

No OSD on the video monitor.

Possible Cause

The power cord is not plugged in or is not
completely inserted.

IMPEDANCE SELECTOR

on the rear panel

is not set correctly.

The protection circuitry has been activated.

There is a faulty cable connection.

No connection from the turntable to the GND
terminal.

The volume is turned down.

Faulty or incorrect input or output connection.

Incorrect input source.

This unit is set to DTS input mode.

Digital signals other than PCM audio, Dolby
Digital, or DTS encoded signals are input to this
unit by playing a CD-ROM, etc.

The source component is connected to this unit
using an S-video cable, but there is no S-video
connection between this unit and your video
monitor.

There is a faulty cable connection.

MUTE

is on.

The component connected to the

MD/TAPE

OUT

or

CD-R OUT

jacks of this unit is turned

off.

The protection circuitry has been activated
because of short circuit etc.

The SLEEP timer came on.

The sound is muted.

The effect is off.

A Dolby Surround or DTS decoding sound field
program is being used with material not encoded
with Dolby Surround or DTS.

DISPLAY OFF is selected.

BLUE BACK is OFF at DISPLAY SET.

What to Do

Plug in the power cord securely.

Set the switch completely to either position
(depending on your speakers) while this unit is in
standby mode.

Make sure all speaker wire connections on this unit
and on all speakers are secure and that the wire for
each connection does not touch anything other than
its respective connection.

Connect the audio plugs securely. If the problem
persists, the cords may be defective.

Connect the grounding cord of your turntable to the
GND terminal of this unit.

Turn up the volume.

Connect the component correctly. If the problem
persists, the cords may be defective.

Select the appropriate input source with the

INPUT

selector.

Press

INPUT MODE

to select another input mode

Play a source whose signals this unit can reproduce.

Connect this unit’s

S VIDEO MONITOR OUT

terminal to the TV’s S-video input terminal or
disconnect the S-video cable from the source
component.

Connect all cables securely. If the problem persists,
the cords may be defective.

Turn

VOLUME

to minimum, press

MUTE

to

restore audio, and adjust the volume again.

Turn on the power to the component.

Check that the

IMPEDANCE SELECTOR

switch

is set to the appropriate position and then turn the
unit back on.

Check that the speaker wires are not touching each
other and then turn the unit back on.

Cancel the SLEEP timer function.

Press

MUTE

or any operation buttons of this unit to

cancel a mute and adjust the volume.

Press

EFFECT

to turn on the effect sound.

Select another sound field program.

Select “Full Display” or “Short Display”.

Select “AUTO”.

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