Appendix c. troubleshooting – Trust Computer Products IBM 802.11a/b/g Wireless CardBus Adapter Manuale d'uso

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Appendix C. Troubleshooting

The following list provides general troubleshooting tips for the Wireless CardBus
Adapter.

v

Your computer does not recognize the Wireless CardBus Adapter:
– Be sure the CardBus Adapter is properly inserted into a 32-bit CardBus slot.

v

The Wireless CardBus Adapter does not work properly after the Setup
program is installed:
– Reinsert the CardBus Adapter into the slot. A beep should be heard if the

adapter is properly inserted.

– Go to the Device Manager and make sure the CardBus Adapter exists under

the network adapters device node.

– If you see a yellow exclamation, there are conflicting resources. In this case,

be sure the computer has a free IRQ and be sure you have installed the
proper driver. Uninstall the driver, restart the system, and repeat the driver
installation steps if necessary.

v

Stations cannot associate in Ad Hoc mode:
– Be sure the same service set identifier (SSID) is specified for all stations that

need to join the same Ad Hoc network.

– Set up one station to establish a BSS and wait briefly before setting up other

stations. This prevents several stations from trying to establish a BSS at the
same time, which can result in multiple singular BSSs being established,
rather than a single BSS with multiple stations associated to it.

v

The station cannot access the Internet in the Infrastructure configuration:
– Be sure the station is associated and joined with the access point.
– If Wired Equivalent Privacy (WEP) security is enabled on the access point, the

station must have the proper WEP keys specified.

– Be sure TCP/IP properties are configured correctly.

© Copyright IBM Corp. 2003

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