Modem related – Samsung P200 Manuale d'uso

Pagina 167

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1

Q

I cannot hear the modem sound.

A1 Check that the telephone line is properly

connected to the modem.

A2 Check that the modem driver is installed

properly.

 Click

Start > Control Panel > Performance

and Maintenance > System.

 Select

Hardware tab > Device Manager >

Modems in the System Properties window,

and check if there is a yellow exclamation mark

on the installed modem icon. If there is, delete

the modem device driver and reinstall the

driver, because the yellow exclamation mark

represents a not properly installed driver.

 If there is no yellow exclamation mark, double-

click the installed modem, and click

Diagnostics

tab

> Query Modem in the Modem Properties

window to diagnose the modem.

No message in either of Command and Response

in the Diagnostics tab means that the modem is not

operating properly.
Diagnose the modem again after restarting the

system or reinstalling the driver.
(You have to exit all programs using modem in the

advance of diagnostics of the modem).

Q

I cannot make a call using an extension line.

A In general, the dial tone of a PBX or a digital

phone switching system is not a continuous

one, unlike that of a trunk line.
Therefore, the modem may not make a call because

the modem mistakes the dial tone from a PBX or a

digital phone switching system as a busy tone. In this

case, complete the following procedures.

Using an AT command
As an initialization command, use the command,

ATX3. Otherwise, enter the ATX3 command

manually before making a call.
It can correct this problem by skipping the dial tone

check step.

Configuring the Modem through the Control

Panel

 Click

Start > Control Panel > Network and

Internet Connections.

 Under

See Also, click Phone and Modem

Options.

 In the

Modems tab, select the installed modem,

and click

Properties.

 In the

Modem tab of the Modem Properties

window, clear the “Wait for dial tone before

dialing” check box.

 When the configuration is completed, click

OK.

Modem Related

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