Perform a fax test, Change error correction and fax speed, Set the fax-error-correction mode – HP CM1312 MFP Series User Manual

Page 155: Set the

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4.

Use the arrow buttons to select the option for when you want the fax error reports to be printed.

5.

Press

OK

to save the selection.

Include the first page of each fax on the fax confirmation, fax error, and last call reports

If this option is turned on and the page image still exists in the product memory, the fax configuration,
fax error, and last call reports include a thumbnail (50% reduction) of the first page of the most recent
fax that was sent or received. The factory-set default for this option is On.

1.

On the control panel, press

Fax Menu

.

2.

Use the arrow buttons to select Reports, and then press

OK

.

3.

Use the arrow buttons to select Include first page, and then press

OK

.

4.

Use the arrow buttons to select On, and then press

OK

to confirm the selection.

Perform a fax test

The fax test checks for an working phone line and verifies that the phone cord is plugged into the correct
port.

To perform a fax test:

1.

On the control panel, press

Setup

.

2.

Use the arrow buttons to select Service, and then press

OK

.

3.

Use the arrow buttons to select Fax Service, and then press

OK

.

4.

Use the arrow buttons to select Run Fax Test, and then press

OK

.

When the fax test completes, a report is printed from the device. The report contains one of three
possible results:

Pass: the report contains all of the current fax settings for review.

Fail - the cord is in the wrong port: the report contains suggestions for how to resolve the issue.

Fail - the phone line is not active: the report contains suggestions for how to resolve the issue.

Change error correction and fax speed

Set the fax-error-correction mode

Usually, the product monitors the signals on the telephone line while it is sending or receiving a fax. If
the product detects an error during the transmission and the error-correction setting is On, the product
can request that the portion of the fax be resent. The factory-set default for error correction is On.

You should turn off error correction only if you are having trouble sending or receiving a fax, and you
are willing to accept the errors in the transmission. Turning off the setting might be useful when you are
trying to send a fax internationally or receive one, or if you are using a satellite telephone connection.

1.

On the control panel, press

Setup

.

2.

Use the arrow buttons to select Service, and then press

OK

.

3.

Use the arrow buttons to select Fax Service, and then press

OK

.

ENWW

Solve fax problems 143

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