Dell 2350 Wireless Broadband Router - Manuale (Pagina 62)

the following table. Please also have your Dell service tag number or order
number available.
Individual Home Consumers:
Technical Support 1-800-624-9896
Customer Service 1-800-624-9897
Individual Home Consumers who purchased through an Employee Purchase Program:
Technical Support and Customer Service 1-800-822-8965
Home and Small Business Commercial Customers:
Technical Support and Customer Service 1-800-456-3355
Medium, Large, or Global Commercial Customers, Healthcare Customers, and Value
Added Resellers (VARs):
Technical Support and Customer Service 1-800-822-8965
Government and Education Customers:
Technical Support and Customer Service 1-800-234-1490
Dell-Branded Memory 1-888-363-5150
What will Dell do?
During the first 90 days of the 90-day limited warranty and the
first year of all other limited warranties: For the first 90 days of the
90-day limited warranty and the first year of all other limited warranties, we
will repair any Dell-branded hardware products returned to us that prove to
be defective in materials or workmanship. If we are not able to repair the
product, we will replace it with a comparable product that is new or
refurbished.
When you contact us, we will issue a Return Material Authorization Number
for you to include with your return. You must return the products to us in
their original or equivalent packaging, prepay shipping charges, and insure
the shipment or accept the risk if the product is lost or damaged in shipment.
We will return the repaired or replacement products to you. We will pay to
ship the repaired or replaced products to you if you use an address in the
United States (excluding Puerto Rico and U.S. possessions and territories).
Otherwise, we will ship the product to you freight collect.
If we determine that the product is not covered under this warranty, we will
notify you and inform you of service alternatives that are available to you on
a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard
drive(s) and any other storage device(s) in the product(s). Remove any
confidential, proprietary, or personal information and removable media such as
floppy disks, CDs, or PC Cards. We are not responsible for any of your
confidential, proprietary, or personal information; lost or corrupted data; or
damaged or lost removable media.
During the remaining years: For the remaining period of the limited warranty, we will
replace any defective part with new or refurbished parts, if we agree that it needs to be
replaced. When you contact us, we will require a valid credit card number at the time you
request a replacement part, but we will not charge you for the replacement part as long as
you return the original part to us within thirty days after we ship the replacement part to you. If