Panasonic KX-TG6700 - Manual (Page 60)

Useful Information
60 For assistance, please visit http://www.panasonic.com/phonehelp
Caller ID
Problem Cause/solution
The handset does not
display the caller’s name
and/or phone number.
L You have not subscribed to Caller ID service. Contact
your telephone service provider to subscribe.
L If your base unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone jack, disconnect the base unit from
the equipment and plug the base unit directly into the
wall jack.
L If your base unit is connected to a telephone line with
DSL service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L The name display service may not be available in some
areas. Contact your telephone service provider for
details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 32).
L If a call is being transferred to you, the caller information
is not displayed.
L Generally, caller information is displayed from the 2nd
ring.
The caller list/incoming
phone numbers are not
edited automatically. L The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 37).
L You need to call back the edited number to activate
Caller ID number auto edit.
I cannot dial the phone
number edited in the
caller list. L The phone number you dialed might have an incorrectly
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 33).